new-on-liven

new-on-liven

30 Oct 2025 • 4 min read

30 Oct 2025 • 4 min read

October Updates: Fresh Technology Updates from The Liven Kitchen

October Updates: Fresh Technology Updates from The Liven Kitchen

October Updates: Fresh Technology Updates from The Liven Kitchen

October Updates: Fresh Technology Updates from The Liven Kitchen

Boost order value, streamline inventory, and take control of loyalty programs with this month’s powerful tech updates designed to simplify venue operations.

Boost order value, streamline inventory, and take control of loyalty programs with this month’s powerful tech updates designed to simplify venue operations.

Written by

Liven

The ultimate hospo solution

This month, we’re revisiting two major upgrades now rolling out: Smart Item Recommendations and Loyalty Configuration in Nomnie Studio, along with new Zeemart enhancements. From smarter ordering to streamlined inventory, these features help venues automate more and manage less, just in time for the busy season.

Smart Item Reccos: Turn Every Order Into an Upsell Opportunity

On OrderUp Blue

Your menu now learns what customers love. With Smart Item Recommendations, diners see relevant food suggestions as they browse or build their cart, from favourites they have ordered before to items that complement what is already in it.

The system analyses past orders, cuisine preferences, time of day, and outlet-level trends to surface timely and data-driven suggestions that feel personal and intuitive. It turns browsing into discovery and checkout into upsell opportunities.

Key Benefits:

  • Boosts average order value through data-backed, real-time recommendations

  • Improves the add-to-cart rate by showing complementary and popular items

  • Enhances the ordering experience with personalised suggestions

  • Works automatically using outlet and customer behaviour data

Product Highlights:

  • “Recommended for You” carousel on the menu page

  • “You Might Also Like” section in the cart for smart add-ons

  • Dynamic recommendations based on order history, cuisine preferences, time of day context (e.g., coffee in the morning, soda in the afternoon), cart-based complementarity (e.g., fries with burger), and outlet-specific popularity trends 

  • Highlights popular dishes for guest users using recent outlet trends

Get a demo and add Smart Item Recommendations to your online ordering experience.

Take Control of Your Loyalty On Nomnie Studio 

Merchants can now configure their loyalty and Magic App settings directly in Nomnie Studio without relying on developers. The new Loyalty Configuration interface lets you manage setup, content, and appearance with live previews so you can make changes and launch faster.

This release gives merchants more ownership of managing their loyalty, making it easier to customise experiences, link them to reward campaigns, and manage access across locations and roles.

Key Benefits:

  • Eliminate technical dependencies for loyalty and PWA setup

  • Complete configuration in under 15 minutes

  • Validate and preview changes before going live

  • Link loyalty settings directly to existing reward campaigns

  • Scale branded experiences easily with role-based access

Product Highlights:

  • New “Loyalty” section in Nomnie Studio with Setup, Appearance, and Content tabs

  • Real-time preview of all configuration updates

  • Validation and clear error messaging for efficient setup

  • Role-based and feature-flag access controls for secure management

Book a demo if you are ready to launch your Magic App and engage customers like never before.

Unified Inventory for Central Kitchens

For Liven Zeemart

Running a central kitchen often means juggling two systems: one for incoming orders, another for stock management. This can leave you with gaps, duplication, and errors. With Central Kitchen Inventory Enablement, outlets flagged as central kitchens are automatically linked to Supplier Hub and gain unified inventory management inside Buyer Hub. That means one clear view of stock on hand, reserved, incoming, and available to order. This feature is currently available only on request.

Key Benefits

  • Eliminate double-handling between central kitchens and outlets

  • Get a single, unified inventory view across Supplier Hub and Buyer Hub

  • Track reserved stock for incoming orders with clarity

  • Prevent conflicting updates with read-only sync rules

  • Streamlined setup. Simply flag an outlet as a central kitchen

Product Highlights

  • Reach out to us to flag outlets as the Central Kitchen.

  • Auto-link to Supplier Hub with catalogue sync

  • Unified inventory dialogue with tabs for stock on hand, reserved, incoming, and history

  • “Reserved” and “Available to Order” quantities shown directly in Buyer Hub

  • Supplier Hub inventory becomes read-only; all updates flow via Buyer Hub

  • Option to clear reserved quantities and track invoices as part of stock depletion.

Discover Zeemart today.

Manage Inventory in Bulk with Excel

For Liven Zeemart

Venues can now use Excel uploads in Buyer Hub to manage high-volume inventory tasks efficiently. Wastage and other adjustments can be recorded in bulk, productions can be uploaded to update stock automatically, and stock counts can be created for multiple lists in a single file. Excel templates also provide an editable offline record, giving operators both flexibility and accuracy in their workflows.

Key Benefits

  • Eliminate repetitive entry with bulk workflows

  • Create editable offline records via Excel templates

  • Reduce mistakes with locked fields and structured uploads

  • Upload stock counts for multiple lists in one go

  • Keep a clear trail of every change with timestamps

Product Highlights

  • Bulk Market List Edits: Adjust prices, MOQs, and custom codes via Excel (for passive suppliers)

  • Stock Count Imports: Upload counts for multiple lists at once, with auto-fill options for blanks

  • Adjustments Imports: Record wastage, transfers, and other adjustments in bulk

  • Production Imports: Upload recipes in bulk and auto-update ingredient depletion

  • Enhanced Items Page: Clearer SKU details, unit pricing, and visibility of discontinued items

What’s Next?

We’re always looking for ways to help you serve your customers better. Stay tuned for even more exciting updates every month!

This month, we’re revisiting two major upgrades now rolling out: Smart Item Recommendations and Loyalty Configuration in Nomnie Studio, along with new Zeemart enhancements. From smarter ordering to streamlined inventory, these features help venues automate more and manage less, just in time for the busy season.

Smart Item Reccos: Turn Every Order Into an Upsell Opportunity

On OrderUp Blue

Your menu now learns what customers love. With Smart Item Recommendations, diners see relevant food suggestions as they browse or build their cart, from favourites they have ordered before to items that complement what is already in it.

The system analyses past orders, cuisine preferences, time of day, and outlet-level trends to surface timely and data-driven suggestions that feel personal and intuitive. It turns browsing into discovery and checkout into upsell opportunities.

Key Benefits:

  • Boosts average order value through data-backed, real-time recommendations

  • Improves the add-to-cart rate by showing complementary and popular items

  • Enhances the ordering experience with personalised suggestions

  • Works automatically using outlet and customer behaviour data

Product Highlights:

  • “Recommended for You” carousel on the menu page

  • “You Might Also Like” section in the cart for smart add-ons

  • Dynamic recommendations based on order history, cuisine preferences, time of day context (e.g., coffee in the morning, soda in the afternoon), cart-based complementarity (e.g., fries with burger), and outlet-specific popularity trends 

  • Highlights popular dishes for guest users using recent outlet trends

Get a demo and add Smart Item Recommendations to your online ordering experience.

Take Control of Your Loyalty On Nomnie Studio 

Merchants can now configure their loyalty and Magic App settings directly in Nomnie Studio without relying on developers. The new Loyalty Configuration interface lets you manage setup, content, and appearance with live previews so you can make changes and launch faster.

This release gives merchants more ownership of managing their loyalty, making it easier to customise experiences, link them to reward campaigns, and manage access across locations and roles.

Key Benefits:

  • Eliminate technical dependencies for loyalty and PWA setup

  • Complete configuration in under 15 minutes

  • Validate and preview changes before going live

  • Link loyalty settings directly to existing reward campaigns

  • Scale branded experiences easily with role-based access

Product Highlights:

  • New “Loyalty” section in Nomnie Studio with Setup, Appearance, and Content tabs

  • Real-time preview of all configuration updates

  • Validation and clear error messaging for efficient setup

  • Role-based and feature-flag access controls for secure management

Book a demo if you are ready to launch your Magic App and engage customers like never before.

Unified Inventory for Central Kitchens

For Liven Zeemart

Running a central kitchen often means juggling two systems: one for incoming orders, another for stock management. This can leave you with gaps, duplication, and errors. With Central Kitchen Inventory Enablement, outlets flagged as central kitchens are automatically linked to Supplier Hub and gain unified inventory management inside Buyer Hub. That means one clear view of stock on hand, reserved, incoming, and available to order. This feature is currently available only on request.

Key Benefits

  • Eliminate double-handling between central kitchens and outlets

  • Get a single, unified inventory view across Supplier Hub and Buyer Hub

  • Track reserved stock for incoming orders with clarity

  • Prevent conflicting updates with read-only sync rules

  • Streamlined setup. Simply flag an outlet as a central kitchen

Product Highlights

  • Reach out to us to flag outlets as the Central Kitchen.

  • Auto-link to Supplier Hub with catalogue sync

  • Unified inventory dialogue with tabs for stock on hand, reserved, incoming, and history

  • “Reserved” and “Available to Order” quantities shown directly in Buyer Hub

  • Supplier Hub inventory becomes read-only; all updates flow via Buyer Hub

  • Option to clear reserved quantities and track invoices as part of stock depletion.

Discover Zeemart today.

Manage Inventory in Bulk with Excel

For Liven Zeemart

Venues can now use Excel uploads in Buyer Hub to manage high-volume inventory tasks efficiently. Wastage and other adjustments can be recorded in bulk, productions can be uploaded to update stock automatically, and stock counts can be created for multiple lists in a single file. Excel templates also provide an editable offline record, giving operators both flexibility and accuracy in their workflows.

Key Benefits

  • Eliminate repetitive entry with bulk workflows

  • Create editable offline records via Excel templates

  • Reduce mistakes with locked fields and structured uploads

  • Upload stock counts for multiple lists in one go

  • Keep a clear trail of every change with timestamps

Product Highlights

  • Bulk Market List Edits: Adjust prices, MOQs, and custom codes via Excel (for passive suppliers)

  • Stock Count Imports: Upload counts for multiple lists at once, with auto-fill options for blanks

  • Adjustments Imports: Record wastage, transfers, and other adjustments in bulk

  • Production Imports: Upload recipes in bulk and auto-update ingredient depletion

  • Enhanced Items Page: Clearer SKU details, unit pricing, and visibility of discontinued items

What’s Next?

We’re always looking for ways to help you serve your customers better. Stay tuned for even more exciting updates every month!

Liven is the first complete hospitality system that works for you. Loved by over 7,000 venues across Asia Pacific and used by tens of millions of diners and operators annually. To see how Liven can work for you, visit liven.love

Liven is the first complete hospitality system that works for you. Loved by over 7,000 venues across Asia Pacific and used by tens of millions of diners and operators annually. To see how Liven can work for you, visit liven.love

End not knowing!

Get industry insights, guides, best practices from the best operators, sneak previews of new technology, and more!

End not knowing!

Get industry insights, guides, best practices from the best operators, sneak previews of new technology, and more!

End not knowing!

Get industry insights, guides, best practices from the best operators, sneak previews of new technology, and more!