

new-on-liven
new-on-liven
30 Oct 2025 • 4 min read
30 Oct 2025 • 4 min read
October Updates: Fresh Technology Updates from The Liven Kitchen
October Updates: Fresh Technology Updates from The Liven Kitchen
October Updates: Fresh Technology Updates from The Liven Kitchen
October Updates: Fresh Technology Updates from The Liven Kitchen
Boost order value, streamline inventory, and take control of loyalty programs with this month’s powerful tech updates designed to simplify venue operations.
Boost order value, streamline inventory, and take control of loyalty programs with this month’s powerful tech updates designed to simplify venue operations.
Written by



Liven
The ultimate hospo solution
This month, we’re revisiting two major upgrades now rolling out: Smart Item Recommendations and Loyalty Configuration in Nomnie Studio, along with new Zeemart enhancements. From smarter ordering to streamlined inventory, these features help venues automate more and manage less, just in time for the busy season.
Smart Item Reccos: Turn Every Order Into an Upsell Opportunity
On OrderUp Blue

Your menu now learns what customers love. With Smart Item Recommendations, diners see relevant food suggestions as they browse or build their cart, from favourites they have ordered before to items that complement what is already in it.
The system analyses past orders, cuisine preferences, time of day, and outlet-level trends to surface timely and data-driven suggestions that feel personal and intuitive. It turns browsing into discovery and checkout into upsell opportunities.
Key Benefits:
Boosts average order value through data-backed, real-time recommendations
Improves the add-to-cart rate by showing complementary and popular items
Enhances the ordering experience with personalised suggestions
Works automatically using outlet and customer behaviour data
Product Highlights:
“Recommended for You” carousel on the menu page
“You Might Also Like” section in the cart for smart add-ons
Dynamic recommendations based on order history, cuisine preferences, time of day context (e.g., coffee in the morning, soda in the afternoon), cart-based complementarity (e.g., fries with burger), and outlet-specific popularity trends
Highlights popular dishes for guest users using recent outlet trends
Get a demo and add Smart Item Recommendations to your online ordering experience.
Take Control of Your Loyalty On Nomnie Studio

Merchants can now configure their loyalty and Magic App settings directly in Nomnie Studio without relying on developers. The new Loyalty Configuration interface lets you manage setup, content, and appearance with live previews so you can make changes and launch faster.
This release gives merchants more ownership of managing their loyalty, making it easier to customise experiences, link them to reward campaigns, and manage access across locations and roles.
Key Benefits:
Eliminate technical dependencies for loyalty and PWA setup
Complete configuration in under 15 minutes
Validate and preview changes before going live
Link loyalty settings directly to existing reward campaigns
Scale branded experiences easily with role-based access
Product Highlights:
New “Loyalty” section in Nomnie Studio with Setup, Appearance, and Content tabs
Real-time preview of all configuration updates
Validation and clear error messaging for efficient setup
Role-based and feature-flag access controls for secure management
Book a demo if you are ready to launch your Magic App and engage customers like never before.
Unified Inventory for Central Kitchens
For Liven Zeemart
Running a central kitchen often means juggling two systems: one for incoming orders, another for stock management. This can leave you with gaps, duplication, and errors. With Central Kitchen Inventory Enablement, outlets flagged as central kitchens are automatically linked to Supplier Hub and gain unified inventory management inside Buyer Hub. That means one clear view of stock on hand, reserved, incoming, and available to order. This feature is currently available only on request.
Key Benefits
Eliminate double-handling between central kitchens and outlets
Get a single, unified inventory view across Supplier Hub and Buyer Hub
Track reserved stock for incoming orders with clarity
Prevent conflicting updates with read-only sync rules
Streamlined setup. Simply flag an outlet as a central kitchen
Product Highlights
Reach out to us to flag outlets as the Central Kitchen.
Auto-link to Supplier Hub with catalogue sync
Unified inventory dialogue with tabs for stock on hand, reserved, incoming, and history
“Reserved” and “Available to Order” quantities shown directly in Buyer Hub
Supplier Hub inventory becomes read-only; all updates flow via Buyer Hub
Option to clear reserved quantities and track invoices as part of stock depletion.
Manage Inventory in Bulk with Excel
For Liven Zeemart
Venues can now use Excel uploads in Buyer Hub to manage high-volume inventory tasks efficiently. Wastage and other adjustments can be recorded in bulk, productions can be uploaded to update stock automatically, and stock counts can be created for multiple lists in a single file. Excel templates also provide an editable offline record, giving operators both flexibility and accuracy in their workflows.
Key Benefits
Eliminate repetitive entry with bulk workflows
Create editable offline records via Excel templates
Reduce mistakes with locked fields and structured uploads
Upload stock counts for multiple lists in one go
Keep a clear trail of every change with timestamps
Product Highlights
Bulk Market List Edits: Adjust prices, MOQs, and custom codes via Excel (for passive suppliers)
Stock Count Imports: Upload counts for multiple lists at once, with auto-fill options for blanks
Adjustments Imports: Record wastage, transfers, and other adjustments in bulk
Production Imports: Upload recipes in bulk and auto-update ingredient depletion
Enhanced Items Page: Clearer SKU details, unit pricing, and visibility of discontinued items
What’s Next?
We’re always looking for ways to help you serve your customers better. Stay tuned for even more exciting updates every month!
This month, we’re revisiting two major upgrades now rolling out: Smart Item Recommendations and Loyalty Configuration in Nomnie Studio, along with new Zeemart enhancements. From smarter ordering to streamlined inventory, these features help venues automate more and manage less, just in time for the busy season.
Smart Item Reccos: Turn Every Order Into an Upsell Opportunity
On OrderUp Blue

Your menu now learns what customers love. With Smart Item Recommendations, diners see relevant food suggestions as they browse or build their cart, from favourites they have ordered before to items that complement what is already in it.
The system analyses past orders, cuisine preferences, time of day, and outlet-level trends to surface timely and data-driven suggestions that feel personal and intuitive. It turns browsing into discovery and checkout into upsell opportunities.
Key Benefits:
Boosts average order value through data-backed, real-time recommendations
Improves the add-to-cart rate by showing complementary and popular items
Enhances the ordering experience with personalised suggestions
Works automatically using outlet and customer behaviour data
Product Highlights:
“Recommended for You” carousel on the menu page
“You Might Also Like” section in the cart for smart add-ons
Dynamic recommendations based on order history, cuisine preferences, time of day context (e.g., coffee in the morning, soda in the afternoon), cart-based complementarity (e.g., fries with burger), and outlet-specific popularity trends
Highlights popular dishes for guest users using recent outlet trends
Get a demo and add Smart Item Recommendations to your online ordering experience.
Take Control of Your Loyalty On Nomnie Studio

Merchants can now configure their loyalty and Magic App settings directly in Nomnie Studio without relying on developers. The new Loyalty Configuration interface lets you manage setup, content, and appearance with live previews so you can make changes and launch faster.
This release gives merchants more ownership of managing their loyalty, making it easier to customise experiences, link them to reward campaigns, and manage access across locations and roles.
Key Benefits:
Eliminate technical dependencies for loyalty and PWA setup
Complete configuration in under 15 minutes
Validate and preview changes before going live
Link loyalty settings directly to existing reward campaigns
Scale branded experiences easily with role-based access
Product Highlights:
New “Loyalty” section in Nomnie Studio with Setup, Appearance, and Content tabs
Real-time preview of all configuration updates
Validation and clear error messaging for efficient setup
Role-based and feature-flag access controls for secure management
Book a demo if you are ready to launch your Magic App and engage customers like never before.
Unified Inventory for Central Kitchens
For Liven Zeemart
Running a central kitchen often means juggling two systems: one for incoming orders, another for stock management. This can leave you with gaps, duplication, and errors. With Central Kitchen Inventory Enablement, outlets flagged as central kitchens are automatically linked to Supplier Hub and gain unified inventory management inside Buyer Hub. That means one clear view of stock on hand, reserved, incoming, and available to order. This feature is currently available only on request.
Key Benefits
Eliminate double-handling between central kitchens and outlets
Get a single, unified inventory view across Supplier Hub and Buyer Hub
Track reserved stock for incoming orders with clarity
Prevent conflicting updates with read-only sync rules
Streamlined setup. Simply flag an outlet as a central kitchen
Product Highlights
Reach out to us to flag outlets as the Central Kitchen.
Auto-link to Supplier Hub with catalogue sync
Unified inventory dialogue with tabs for stock on hand, reserved, incoming, and history
“Reserved” and “Available to Order” quantities shown directly in Buyer Hub
Supplier Hub inventory becomes read-only; all updates flow via Buyer Hub
Option to clear reserved quantities and track invoices as part of stock depletion.
Manage Inventory in Bulk with Excel
For Liven Zeemart
Venues can now use Excel uploads in Buyer Hub to manage high-volume inventory tasks efficiently. Wastage and other adjustments can be recorded in bulk, productions can be uploaded to update stock automatically, and stock counts can be created for multiple lists in a single file. Excel templates also provide an editable offline record, giving operators both flexibility and accuracy in their workflows.
Key Benefits
Eliminate repetitive entry with bulk workflows
Create editable offline records via Excel templates
Reduce mistakes with locked fields and structured uploads
Upload stock counts for multiple lists in one go
Keep a clear trail of every change with timestamps
Product Highlights
Bulk Market List Edits: Adjust prices, MOQs, and custom codes via Excel (for passive suppliers)
Stock Count Imports: Upload counts for multiple lists at once, with auto-fill options for blanks
Adjustments Imports: Record wastage, transfers, and other adjustments in bulk
Production Imports: Upload recipes in bulk and auto-update ingredient depletion
Enhanced Items Page: Clearer SKU details, unit pricing, and visibility of discontinued items
What’s Next?
We’re always looking for ways to help you serve your customers better. Stay tuned for even more exciting updates every month!



Liven is the first complete hospitality system that works for you. Loved by over 7,000 venues across Asia Pacific and used by tens of millions of diners and operators annually. To see how Liven can work for you, visit liven.love
Liven is the first complete hospitality system that works for you. Loved by over 7,000 venues across Asia Pacific and used by tens of millions of diners and operators annually. To see how Liven can work for you, visit liven.love
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Get industry insights, guides, best practices from the best operators, sneak previews of new technology, and more!

